Monro Auto Service and Tire Centers

Linda Irvine 3 months ago

I called Monroe Tires I needed the new tire for my vehicle just one tire that was blown out. They told me to have the car towed over that they had a tire for me when I arrived with the tow truck they did not have the tire they quoted me and they only had a more expensive tire but they wouldn't have that till the following day Tuesday. They put the tire on Tuesday and Friday I had to return to Monroe because I had to put air in that new tire. Problem now fixed in a timely manner and appreciated

Angel Almonte 3 months ago

Please go to this location, Aiden is the man and truly works hard. Aiden gives me hope in good customer service and following thru to ensure customers feel heard and helped. Monroe Mufflers need to promote Aiden. He covered another location which is how we interacted and truly went above and beyond for my situation. Promote this man asap and give him a raise

Kelvin Ramirez 6 months ago

I'd put 0 stars if I could. Stay away theyre nothing but a scam here. My fiance came for an inspection yesterday and failed for "rear pads" and 1 tire being below a 2/32 measurement. She came to me and I had just replaced the brakes and checked tires the weekend before. 3 tires are 9/32 and the one was a 4/32 all across. Went back today and complained and told them they never had the wheel lock and never pulled the wheels off so how'd they check brakes? I rechecked brakes and again brand new 13/32 LOL And that tire still measured a 4/32. They pulled the car in and said "we have a master lock set we dont need yours" then proceeded to stand there and do nothing for 5 minutes then come to me and say "we need your lock we cant find ours" interesting. They only removed 1 rear wheel when law required 2 opposite axle and opposite side wheels must be removed for pa inspection. Already one major red flag. Too lazy... they seen the brand new breaks and looked as stupid as ever. They talked for a while about the 1 tire then proceeded to agree it was not a 2, and agree the brakes were fine but now have a whole new story to fail cus the tire was 6 years old . Long story short, they'll keep lyin

Kiara Chisolm 6 months ago

I choose this place cause my 18 toyota camry should have no problems. Especially when your fiance is a mechanic. Until today when I had my appointment, i was called early in the day to see if I could come in earlier when they close at 7 and my appointment is at 5:00pm. I rush to get there thinking it wouldnt take long and it didnt because i was told I need rear brake pads and a new tire in order to pass. So i said well let me see myself. I go a touch the tire myself. Still a lot of tread left. They show me the brakes measurement and how the got the tread measurement. I realize they never even took my wheel off to look at the tire or brakes, because my wheel lock was with me still. So I told them to pull my car out and I would be back tomorrow with my fiance. So i grab my fiance and we go to his shop to check both. We realize I was lied to. We try to go back to the shop 20 minutes later so 6pm now. The shop is closed. either I was lied to so they could leave early or because I was a woman. WOMEN BEWARE.

Teau T 8 months ago

Awesome work done. Friendly Staff, Good Price. Will always be my go to here in Reading Pennsylvania. Thank you so much you guys for your hard work and patience.